DN
David N
1 reviews | Active since Apr 2014
17 Mar 2015, 13:24
Parcel undelivered no vehicle is available
I have a parcel that I sent to PMB that has been stranded at Witshub since the 3rd of March. Every time I contact the Track and Trace call center I am told that there is no truck to take the parcels and post to KZN for delivery. <br> <br> How can this be possible? There is no strike just pure incompetence and lack of lateral thinking. Can the Post Office not hire a truck? After all there motto is \we delver"<br> <br> My parcel reference is PA***ZA """
Helpful (0)
Replies (1)0
Replies (1)SA Post Office's replyOfficial
19 Mar 2015, 12:01Hello david@bo,
Thank you for your comment.
PA***ZA is currently at Durmail and was scanned at this section on 04/03/15. It is currently delayed due to some technical difficulties and will be forwarded accordingly once the issue is resolved.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
PA***ZA is currently at Durmail and was scanned at this section on 04/03/15. It is currently delayed due to some technical difficulties and will be forwarded accordingly once the issue is resolved.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
SA Post Office's reply19 Mar 2015, 12:01
Official
Hello david@bo,
Thank you for your comment.
PA***ZA is currently at Durmail and was scanned at this section on 04/03/15. It is currently delayed due to some technical difficulties and will be forwarded accordingly once the issue is resolved.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
PA***ZA is currently at Durmail and was scanned at this section on 04/03/15. It is currently delayed due to some technical difficulties and will be forwarded accordingly once the issue is resolved.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
