DN
David N

1 reviews | Active since Apr 2014

17 Mar 2015, 13:24

Parcel undelivered no vehicle is available

I have a parcel that I sent to PMB that has been stranded at Witshub since the 3rd of March. Every time I contact the Track and Trace call center I am told that there is no truck to take the parcels and post to KZN for delivery. <br> <br> How can this be possible? There is no strike just pure incompetence and lack of lateral thinking. Can the Post Office not hire a truck? After all there motto is \we delver"<br> <br> My parcel reference is PA***ZA """

0
Replies (1)
SA Post Office
SA Post Office's reply19 Mar 2015, 12:01
Official
Hello david@bo,

Thank you for your comment.


PA***ZA is currently at Durmail and was scanned at this section on 04/03/15. It is currently delayed due to some technical difficulties and will be forwarded accordingly once the issue is resolved.

We sincerely apologise for the delay and an inconvenience caused.

Regards,
Customer Service