1 reviews | Active since Aug 2011
Parcel stuck on \on route"for half a year now"""
Package RG***CN has been on route now from order date 2014/08/20.<br> <br> I have also been waiting for multiple untraceable economical parcels now for 6+ months now.<br> My business has suffered because of SAPO's incompetence and i have now moved my business to reliable courier service that delivers whatever it takes, not \takes whatever it delivers""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;778248;806;21;2;0;1;0;0;2;15/03/24 11:37;964;NULL;15/03/21 21:28;15/03/21 19:33;Not refunded as per agreement;8,51E+12;;;The consultant who contacted me about the cancellation said u would be refunded my premiums and I have since been waiting for closure on the issue. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;373430;359;20;2;0;1;0;0;2;15/03/30 9:28;964;NULL;15/02/28 18:10;15/03/28 17:24;Horrible Food Money down the drain;8,81E+12;NO NAME;***;Good Day<br> Really disappointed in your food, your service .After waiting about 10min We order a 6 piece family treat that includes 2 x large chips and our 3 sides was Mash & Gravy & Mini Loafs & wanted Zinger Wings but did not have in stock so we went with 2 x Strawberry Crusher. So let me start from the top we got home and the chips was still raw and soaked in oil, the mash & gravy tasted and smelled burned and the strawberry crushers was made with soda water it was so bitter we could not even drink it. And to top it all the lady did not even put our slip in the bag great so we could not even go back and complain about the horrible food. Was never so disgusted with food like tonight sure you have a camera in shop to see that we were customers in your store and not just making it up<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836373;55;14;2;0;1;0;0;2;15/04/08 10:44;964;NULL;15/04/06 20:32;15/04/06 18:40;Horrible Customer Service.;;Thabane;+***7;I have been to Edgars in Woodlands (3 times), Menlyn (twice) and Centurion Mall looking for Superga sneakers. When I went to Woodlands 3 months ago, they told me they are waiting for stock. <br> Today I went there again, looking for shoes (it's a new year, they must have something) - once again, nothing. When I found a pair, there was no box and it was damaged (dirty). When I asked for a discount, Mr Thabane (the manager) told me that they cannot give me a discount and I need to pay the full price.<br> I have been shopping at Edgars for years now, but this is unacceptable. <br> You are giving yourselves a bad name. How can you expect of a customer to pay the full price for damaged products??? It's been 3 months and no one even bothered to order any stock.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;221216;357;16;2;0;1;0;0;2;15/04/08 6:26;964;NULL;14/12/10 17:01;15/04/07 14:22;Dispute - Invoice ref B*** - R323.49 credit;I***-2;Collections Manager;***;Dear Mr. Joosub, <br> I regret having to write to you in connection with the data billing query reference S3-8U129-9NBLH.<br> This matter relates to my refusal to pay invoice B*** dated 3 Jan 2015 (which is the subject of the aforementioned letter dated 30 March 2015) owing to the fact that I was misinformed by Vodacom representative whom it appears were themselves either misinformed or ***********. <br> The bottom line is that I repeatedly informed telephonically that am expecting a credit to the value of R323.49. To-date I have not received a satisfactory explanation as to why I should pay R323.49 when I purchased a 5GB data bundle which Vodacom had a delay in loading due to some technical issues. In the circumstances, one would expect Vodacom to accept the responsibility for this and credit the amount.<br> I have been a long standing Vodacom customer. Currently I am on the Vodacom 4U Package. On the invoice mentioned, under the heading Cells-Data Services, there is an amount of R323.49 including VAT for data usage which has been charged over and above the once off charge of R399.00 for the 5GB once off data bundle bought on 10 Dec 2014. To-date no credit processed after audit completion.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;658205;85;16;2;0;1;0;0;2;15/04/08 9:04;964;NULL;15/04/07 18:45;15/04/07 17:00;Debit amount differs;8,60E+12;;***;I took out a contract with Autopage for R269 per month with 2GB data and 'that would be a fixed amount not open contract and if that data was finished and then I could load more' that's what the consultant advised me when I signed the contract and that was what I also read. Last month I was charged R341 and when I called accounts I was advised that I used more data than I should have, I asked how was that possible as it has never happened before and now that I only have 5 months left then I have this problem? The guy I spoke to advised he would get back to me but never did and now I have been sent my next bill which states that my amount due is R280.50 which it has changed again. No one is getting back to me but my billing has certainly changed and my invoice is not very clear as well. I feel ****** as there is no one that you can speak to in person and no one is providing satisfactory answers.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;804563;353;5;2;0;1;0;0;2;15/04/09 12:39;964;NULL;15/04/07 21:36;15/04/07 20:35;Blatant *******;8,31E+12;Financial department;***;App**** for DSTV explorer special in December, 4 months later still no explorer on top of this I have cancelled the debit order every month for the last 3 months, that multichoice decided they take from my bank account monthly after I have already paid via EFT every month. I have complained about this matter since January to no avail. I am fed up with multichoice, they are now not only *****ing my money they are also commiting ***** by taking a debit order that has been cancelled on 3 different occasions. Multichoice is the worst service provider in the country. *******!!! Every months I have to phone to complain about this matter, the words and emotions I'm feeling about this company at this stage is all but kind and lady like. I really want to swear at this company;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;421348;66;13;2;0;1;0;0;2;15/04/27 12:07;964;NULL;15/04/26 21:50;15/04/26 20:03;Switched one of my wheels and ignoring it;8,51E+12;;***;I took my car in to Mercedes Benz Rosebank on 18 December 2014 for a service (where my brakes, among other things, were replaced). When I got my car back everything seemed ok but a few weeks later I noticed that one of my wheel rims was different to the other 3 (but still a Mercedes Benz rim). I immediately called the service adviser to inform him. I don't think he believed me so I took the car into the dealership to show him. He called his manager and they both confirmed the the rim is different. They drew my file and said they would investigate. <br> It is now almost 8 weeks later and I have called and visited the dealership a few times and am still being told that they are investigating. They do have one of their suppliers looking for a 2nd hand matching rim for me but this has also been several weeks now. I have made contact through their Facebook page but have been ignored. <br> I believe this is unacceptable service from a Mercedes Benz dealership, especially since they have been stringing me along for so long without any resolution. I would have expected them to replace my rim immediately and do their lengthy investigation afterwards, thereby not inconveniencing their customer.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;840896;772353;9;5;0;1;0;0;5;15/04/24 7:24;964;NULL;15/04/23 17:09;15/04/23 15:20;EXCELLENT SERVICE;***1;Thato Motsoto;;THATO MOTSOTO HAS BEEN A GREAT SUPPORT TO OUR TEAM. SHE IS HELPFUL AND VERY EFFICIENT!<br> ALWAYS READY AND WILLING TO HELP. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;296652;548;20;2;0;1;0;0;2;15/04/30 10:51;964;NULL;15/04/23 19:11;15/04/23 18:47;So not a drive thru more like a park and wait;8,71E+12;;***;I ordered two King Steer burgers and proceeded to wait for 10 minutes in the drive through to collect my order. i even switched off my car. I eventually got out of my car and approached the window. I had to work very hard to get someone's attention to provide me with any feedback as to what was the hold up. Eventually someone came to the window and did not bother to address me as I was complaining but proceeded to shout at the kitchen staff. She did not even apologise and just offered the pathetic excuse that the staff were waiting on burger patties. I requested that I be compensated for the lengthy wait but was blatantly ignored. This service is extremely pathetic and unacceptable. I do not appreciate feeling like someone is doing me a favour when providing me with a fully paid for service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;393952;23;1;2;0;1;0;0;2;15/05/11 8:52;964;NULL;15/05/06 18:43;15/05/06 16:48;R30 for every bank deposit equals a lot;9,00E+12;;***;Again, I get charged R30 because someone else put money in my account. No!<br> Would you like it of someone repays you a monthly installment short? No! You would hound that person day and night! <br> Give my R30 back, and I will be leaving your ****ty excuse of a bank because I've now had enough.<br> Stop ripping us off.<br> Oh, and lambton branch manager walks around in all stars and a skirt and stockings. Professional ne? Classy ne?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;194957;23;1;2;0;1;0;0;2;15/05/08 10:19;964;NULL;15/05/06 20:13;15/05/06 18:15;On line transactions;8,10E+12;online;***;Standard bank online transactions are sickening. For more than a week it will have unauthorised transactions. When they deduct the transaction it takes a chunk off your balance. The slow service in transactions is really annoying. This have been happening for months. I have no problems like this with Absa. Maybe I should move my whole portfolio. Annoying. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;400687;33;1;2;0;1;0;0;2;15/05/13 8:32;964;NULL;15/05/12 10:39;15/05/12 16:28;Poor Service;5,40E+12;Staff;***;I went to the branch to collect a new Bank Card. There were two customers in front of me in the que with one customer at the service counter, the attendant behind the counter was nowere to be seen, after 15 minutes I asked the floor attendant if they can't put an attendant at the other service counter, she appologised and said she will help us, she then went to the service counter, spoke to someone behind the counter and then moved the customer at the counter to the customer seats and the next customer to the counter, after another 10 minutes the attendant behind the counter has not returned and no customers served. I decided to leave the bank and return to my business as I had a lot of work to do. I am sure this can be verified on cctv.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844863;353;5;2;0;1;0;0;2;15/06/10 11:25;964;NULL;15/06/06 21:02;15/06/06 19:21;Account disconnection;8,51E+12;N/A;***;I have created a profile via [URL Removed] and added the new decoder at the nearest branch and than installed the decoder. Nobody explained the terms and conditions on how the payment must be done. i have received a notification on the 662015 that the dstv wil be disconnected and called dstv to find out what is happening why is the account been disconnected the person explained but nobody ezplained the terms and conditions and i am unhuppy on how it was handled if someone has explained the terms and conditions well it would have up to date. If the consultant who helped me the very first time told me and explained to me everything and how and on wich dates paymenta must be done...i think everyone would have understood.I see this as an insult and very humiliting.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;651697;357;16;2;0;1;0;0;2;15/06/09 11:05;964;NULL;15/06/08 20:31;15/06/08 19:01;Vodacom unwilling to compromise ;***;;***;One has to simply wonder why Vodacom do not respond to allegations against them, most probable to ***ardly. Or the only justifiable explanation is that the allegations are correct and they provide the worst service in the mobile industry, little advice keep clients that have been with you for years rather than get new ones. <br> <br> Be careful Vodacom's sales staff will mislead you when you sign for a service and you will be locked in giving Vodacom an open chequebook to your bank account. Obviously once they have ********ly taken your money that is the end.<br> <br> Despite there being a dispute and the fact that the have taken more than R9000,00 over an above their normal charges they have the audacity to disconnect your line and claim more money.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;313877;807;14;2;0;1;0;0;2;15/06/11 8:41;964;NULL;15/06/10 18:35;15/06/10 16:37;Unacceptable treatment to a complaint;6,51E+12;Management;***;My parents who are pensioners purchased a DEFY microwave from Game Clearwater on the October 2014 , they hardly use the microwave as they are stil 'old school' and cook on the stove however it is used to warm up food and DEFINITELY not,overused , they keep it very clean . They noticed over the weekend that the inside of the Microwave has started to rust . They took it back to the store and were told , that the Man from DEFY would just re spray the inside , they spent one and a half hours in the store (extra parking paid) and the manager would not exchange the microwave , he gave them filthy replacement until this is resprayed...4 things flash through my mind 1) respray? Hello health hazard we all know about microwave dangers.2) consumer act should come into play 3) a filthy replacement microwave 4) my parents been taken advantage of because they are pensioners.... This is totally unacceptable I would appreciate a call from someone senior at game , would like a full refund. I will return the filthy microwave they loaned them , and obviously they won't buy from<br> Game nor will they purchase a DEFY microwave.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;491809;818587;38;2;0;1;0;0;2;15/06/26 10:56;964;4;15/06/25 20:44;15/06/25 18:52;Poor internet for a month;8,41E+12;;***;My problem started 3 weeks ago with really bad latency on my line. I phoned afrihost and did port resets literally every second day. i had to buy turbo boost packages just to make my line stable. and i logged a complaint and it just seems to fall on deaf ears. i logged a fault and telkom closed the fault without my knowledge. I contact afrihost and ask to reopen the fault after explaining that with a webafrica and afrihost account i have the same problem. he doesn't listen and insists i do the test again. then i get Ruan prinsloo who just leaves the chat. and then tried getting another agent for 2 hours to no avail. no phone call no email nothing. I get 500 ping to the rosebank exchange which is 5 minutes away. that ping is worse than what i get when i connect to america.<br> <br> Still nothing has been done. paying for terrible internet and terrible service.<br> So sad to watch afrihost who were once a great isp fall into turmoil. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;4747;23;1;2;0;1;0;0;2;15/06/30 10:00;964;NULL;15/06/29 19:44;15/06/29 17:56;Lies, more lies and total ineptitude;***;Bongiwe Mshedo ;***;This idiot bank has yet again blocked one of my accounts as not being FICA compliant. (Last time was in March).<br> <br> Wasted 40 minutes on the phone with Bongiwe this morning (call reference ***0) in an effort to speak to business banker at Northcliff Branch. Was assured at 11.49am that the matter had been resolved and access would be restored \within the hour\"" It wasn't and hasn't been.<br> <br> *****."""
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