PARCEL STUCK in transit AT WITSPOS HUB

Parcel RC ********** 80ZA was last scanned at WITSPOS on 2018-06-05, it is now the 12th of June and it is still stuck in transit. I have made numerous attempts to contact customer service and i have been twice hung up on ( they pick up the phone (if lucky) and don't bother talking to you). I would appreciate some form of communication and I have exhausted all avenues.

I am very dissatisfied with SAPOS service, zero care nor respect for its paying customers.