parcel stuck between jimc and capemail hub

My parcel RI***ZA is still stuck from the 15th of this month between the jimc and capemail hub.How long do you at the post office think i'ts fair for us to wait to receive our mail. There is no real effort in helping anyone to receive their international parcels. I'm on the brink of lying ******** charges. ******** charges will be laid in terms of the Postal Services Act, 1998 because allot of the acts are not being adhered to by the sa post office in regard to service rendered and delivery of international and local parcels and customer service.<br> <br> I don't want to go that route but if it means that me and the tax paying people in this country receive our parcels in a speedy and a professional manner i will because we as paying customers have rights.<br> your speedy delivery would be appreciated and not the empty responses with numbers and emails not helping at all.<br> A very unhappy sapo customer.<br> <br> <br>