Parcel stuck at Witspos hub for 2 weeks and still counting

Since 29 May parcel is still in transit. How long does it take to receive a parcel. I am very disappointed. Item Number: PA ********** 29ZA was last scanned on: 2018-05-29 at 08:19 Location last scanned: WITSPOS (HUB) Currently has status of: In transit TRACKING LINE TYPE DATE TIME BRANCH COMMENTS 1 In transit 2018-05-29 08:19 WITSPOS (HUB).