parcel stuck at witspos

<p>I am awaiting a parcel to arrive from JHB to Hillcrest, it appears to be stuck at wistpos postal hub. After a brief search on the net I see this is a common problem, parcels take ages to get sorted! I can see why the SA postal service is a sinking ship. I have phoned their national call centre multiple times, even holding the line for over 15 minutes doesn't yield a reply, I have also sent an email to customer services, which again went unanswered. The tracking number for the parcel in question is PE ********** 65ZA. I am very disappointed in their lack of communication and service.</p>