PARCEL STUCK AT WITSPOS

My parcel was dropped off at Wits Pos on 8th July 2015 and 2 days later it's still there. The phone lines don't work and Customer Care line keeps you on hold for ages. Thanking me for my patience and that the agents are still busy.<br> <br> My tracking number is PE***ZA.<br> <br> Feedback would be appreciated !!!