Parcel stuck at JIMC for almost a month!!!!

Item: SA Post Office
Rating: 2
Author: Gerrit V

I have ordered a parcel and it arrived at JIMC on 3/23/15. I have tried numerous times to call them but with no success. It would be great to know what is going on.

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Replies (1)

SA Post Office's replyOfficial

16 Apr 2015, 12:14

Hello g333fish,

Thank you for your comment.

Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologize for the delay and an inconvenience caused.

Regards,
Customer Service

SA Post Office's reply16 Apr 2015, 12:14

Official