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Susanna S

1 reviews | Active since May 2015

07 May 2015, 10:48

Parcel stuck at Durmail Hub since 30/04/2015

I have an outgoing parcel to Grootfontein, Namibia being held up at the Durmail Hub since 30th April, 2015.<br> The content of the parcel is fabrics for the wedding attires of my younger sister.<br> This wedding is taking place on 6th June, 2015 and the bride still needs time to do the sewing, that's why I ordered them close to 2 months before the wedding day.<br> <br> Tracking Number of parcel: CN***ZA<br> <br> PARCEL TRACKING RESULTS<br> Item Number: CN***ZA was last scanned on: 07:12<br> at 2015/04/30<br> Location last scanned: DURMAIL (HUB)<br> Currently has status of: In transit Signed For By: DURMAIL<br> (HUB)<br> TYPE DATE LOCATION<br> In transit 2015/04/30 07:12 DURMAIL (HUB)<br> In transit 2015/04/30 00:41 DURMAIL (HUB)<br> In transit 2015/04/29 15:58 LADYSMITH (HUB)<br> In transit 2015/04/29 14:54 LADYSMITH (HUB)<br> In transit 2015/04/29 11:12 ESTCOURT<br> In transit 2015/04/29 10:38 ESTCOURT<br> Item accepted by branch 2015/04/24 14:21 ESTCOURT<br> <br> Kindly assist in releasing this time sensitive parcel so that it can get to Namibia in time for the wedding attires to be ready before the wedding day.<br> <br> My email address is [Email Removed]<br> <br> PLEASE LET MY SISTER'S WEDDING NOT BE IN SHAME

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Replies (1)
SA Post Office
SA Post Office's reply07 May 2015, 14:07
Official
Hello doubeais,

Thank you for your comment.

The above mentioned register was scanned in Durmail on 30/04/2015 . It hasn't left yet as our transport section is inundated high volumes of delayed items . They are currently working around the clock to release as many items as possible but the challenge now is that not all mail cannot be loaded on our fligghts at the same time, as there are limitations on the maximum weight that can be accepted by the air carrier. This is the minor challenge our International Mail Centre is facing currently and you may kindly follow up on this item's movement by sending us a reminder on ***.


We apologise for any inconvenience.

Regards,
Customer Service