Parcel not delivered no tracking info.

I HAVE BEEN WAITING FOR A PARCEL FOR OVER TWO DAYS, I SENT THE TEX AND EMAIL TO TRACK. NO RESPONSE. I THEN TRIED TO CALL THE 011 AND 086 NUMBERS. ALL I GET IS "WE EXPRIENCING HIGH CALL VOLUMES". THEN I GET CUT OFF AFTER AVERAGE OF 5MIN. & KNOWING SATA'FRIKA, NO ONE FROM THE POST OFFICE, IS GOING TO BOTHER THEMSELVES, WITH ASSISTING ME. BECAUSE THIS IS THE SECOND PARCEL...ALL THE GOVERMENT AND RELATED ENTERPRISES DO IS, TAKE AND NEVER DELIVER THE ACTUAL SERVICE THEY NEED TO PROVIDE. LOOK AT THE NUMBER OF SERVOCE PROTEST, EVEN THGH SOME HAVE EXTERNAL/3RD FORCES BEHIND THEM. THOSE FORCES GET POWER, BCZ THE GOVERMENT HAS NO LEG TO STAND ON AND NO ACCOUNTABILITY.