Parcel not delivered in transit for two weeks

Hello Peter

I have a huge dissatisfaction on POOR service or NO service that i received from South African Post Office. I posted a parcel with on the 3rd September 2018 in Howard Centre Pinelands Cape Town the next day it was out of Pinelands and in Cape Mail Hub intransit.

My dissatisfaction and disappointment is on the fact that today its 18th and no movement of the parcel since 4th September 2018, really csn it be? Hence i regard this as no service.

I made several phone calls reqyesting the whereabouts my parcel, im a told its in East London Hub they have not yet open their containers to scan the items as there is no transport and no space also as result of that.

My request is may I please have my parcel immediately wherever it is it must just stop i ll go pick it up. There are service providers that knows postal service like Postnet even Pick n Pay. I utilised SAPO with a trust that i ll will get service, no knowing its a dead organisation.

I recommend that you cease this postal service as it has failed and be honest to all future clients that there is NO service at SAPO, the core business is postal but that has failed, don't even think of turnaround strategy.

My track number is PE ********** 50ZA.

Customer Nolitha