Parcel Not Delivered

My parcel, tracking number RF***SG was held by custom at JHB since 21/06 and was released 07/07. Since then no update has been given about the whereabouts of the parcel. It can surely not take more than a week to get the parcel from JHB to Lydenburg...<br> <br> Can you please provide the local tracking number for the parcel and/or provide any update on the parcel.<br>