PARCEL NOT DELIVERED!!!!!

Ive been attempting to track my parcel ever since it got to JIMC but no updates whatsoever.Ive tried calling the phone listed on your website but i always get no answer. Please help me track my parcel. Tracking number is RF ********** 84CN

Destination Country - Cache Time: 2017-10-21 12:36 2017-10-17 10:30 JIMC A AIR LETTERS, Receive item at office of exchange 2017-10-17 10:30 JHB INT MAIL CENTRE (HUB), Incomming International Origin Country - Cache Time: 2017-10-21 12:36 2017-10-17 12:30 Johannesburg, South Africa, to Exchange Bureau 2017-09-16 10:00 Guangzhou, shipment