FB
Francois B
1 reviews | Active since Mar 2015
06 Mar 2015, 10:28
Parcel lying there for 12 days
Hi there<br> I have a parcel lying at JHB International mail centre for the past 12 days. It was delivered on the 21st of February from China and there is no action been taken to deliver it to me. I tried to phone them but on all thenumbers their is no answer. Please help.<br> My ref.no. is RF***SG<br> Thank you
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SA Post Office's replyOfficial
18 Mar 2015, 09:38Hello Gegi1980,
Thank you very much for your comment.
Your item was received in the country on *** and has been allocated local reference RI***ZA. We do try to deliver all goods within the set delivery time frame, however sometimes, orders can be delayed due to circumstances out of our control such in your case , being held a customs.
We are truly apologetic for the delay and please allow a little more time for it to be assessed and cleared. Once this process is complete it will then be released and forwarded to your local branch.
Regards,
Customer Service
Thank you very much for your comment.
Your item was received in the country on *** and has been allocated local reference RI***ZA. We do try to deliver all goods within the set delivery time frame, however sometimes, orders can be delayed due to circumstances out of our control such in your case , being held a customs.
We are truly apologetic for the delay and please allow a little more time for it to be assessed and cleared. Once this process is complete it will then be released and forwarded to your local branch.
Regards,
Customer Service
SA Post Office's reply18 Mar 2015, 09:38
Official
Hello Gegi1980,
Thank you very much for your comment.
Your item was received in the country on *** and has been allocated local reference RI***ZA. We do try to deliver all goods within the set delivery time frame, however sometimes, orders can be delayed due to circumstances out of our control such in your case , being held a customs.
We are truly apologetic for the delay and please allow a little more time for it to be assessed and cleared. Once this process is complete it will then be released and forwarded to your local branch.
Regards,
Customer Service
Thank you very much for your comment.
Your item was received in the country on *** and has been allocated local reference RI***ZA. We do try to deliver all goods within the set delivery time frame, however sometimes, orders can be delayed due to circumstances out of our control such in your case , being held a customs.
We are truly apologetic for the delay and please allow a little more time for it to be assessed and cleared. Once this process is complete it will then be released and forwarded to your local branch.
Regards,
Customer Service