DH
Dieke H

1 reviews | Active since Apr 2015

07 May 2015, 11:00

Parcel logged in at Cape Mail Hub and hasn't left

Hi there,<br> <br> My parcel with tracking code: II***ZA has been logged in at Cape Mail Hub but has been for a week now. Can I please get information on why it is taking so long? And when I will be able to receive it?<br> <br> I have tried phoning all the nr's. From Customer Service line to the Sable Square office to Customs: *** (13) (15).<br> <br> Thanks,<br> Dieke

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Replies (1)
SA Post Office
SA Post Office's reply07 May 2015, 14:09
Official
Hello DiekaH,

Thank you for your comment.

II***ZA was received in Cape Mail on 04/05/15. Please send us a copy of your supplier invoice on *** so that it can be evalauated and released to your local post point.


Warm regards,
Customer Service