HM
Helmut M
1 reviews | Active since May 2015
07 May 2015, 12:10
PARCEL HELD UP AT JIMC - CALL CENTRES NO ANSWER
Hi<br> <br> Almost two months ago I ordered parcels from China. I have tracked the parcels and it is at JIMC A. One of the parcels has been there since the 19th of April. I have tried calling to find out what the hold up is but there is no answer. I need my parcels ASAP!!!
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Replies (1)SA Post Office's replyOfficial
07 May 2015, 14:35Hello HelmutMack,
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
SA Post Office's reply07 May 2015, 14:35
Official
Hello HelmutMack,
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
