Parcel held at JHB INT MAIL CENTRE (HUB)

I bought something on 19 July 2017 and when i track it today this is what i get.

PARCEL TRACKING RESULTS

Item Number: RZ ********** 35GB was last scanned on: 2017/09/13 at 06:17 Location last scanned: JHB INT MAIL CENTRE (HUB) Currently has status of: From Customs TRACKING LINE TYPE DATE TIME BRANCH COMMENTS 1 From Customs 2017/09/13 06:17 JHB INT MAIL CENTRE (HUB) 2 Incomming International 2017/08/24 01:25 JHB INT MAIL CENTRE (HUB)

Really does it have to take this long?