SG
Sreedhar G

1 reviews | Active since Sept 2014

14 May 2015, 09:25

Parcel from Hongkong has stuck in hub since 2 mths

Hi,<br> <br> I ordered an item from ebay and the item reached capemail hub on 2015-03-16 09:00 as per information from [URL Removed] . <br> <br> But it is stuck there since then. Is there any way to get this item out for delivery?<br> <br> Tracking ID - RT***HK<br> <br> regards,<br> Sreedhar.

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Replies (1)
SA Post Office
SA Post Office's reply14 May 2015, 11:17
Official
Hello sreedharg,

Thank you for your comment.


Your item is currently held at customs in Cape town and we need a copy of your supplier invoice so that it can be evaluated and released to your local post point.
Please email the required documentation to ***

Your domestic tracking number is RI***ZA and may be used as reference.

Regards,
Customer Service