DG
Derek G

1 reviews | Active since Feb 2012

04 Mar 2015, 16:05

Parcel deliberately destroyed by SAPO staff.

Parcel was received by Speed Services on 11/09/2014 for delivery from Cape Town to Johannesburg.<br> After many, many, many, many calls, emails, visits to our local post office it was determined on 20/01/2015<br> that in fact the parcel was with those DELIBERATELY destroyed by SAPO staff when they vandalised the buildings and burnt the trucks!<br> A claim was submitted TWICE, first on 20/01/2015 and again on 9/02/2015.<br> To date I still have received absolutely zero feedback! <br> I have sent 2 emails to which I received the following resonse <br> \Thank you for contacting the South African Post Office.<br> Our office hours are 7:30 am to 17:00pm on weekdays and Saturdays from 8:00am to 14:00pm

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Replies (1)
SA Post Office
SA Post Office's reply13 Mar 2015, 13:18
Official
Hello DJGORDON,

We hereby acknowledge receipt of your query.

The matter was forwarded to our Speed Service team for a follow up and necessary comment and one of our officials will contact you with feedback.

Please accept our sincere regrets for an inconvenience suffered.

Regards
Customer Service