DG
Derek G
1 reviews | Active since Feb 2012
04 Mar 2015, 16:05
Parcel deliberately destroyed by SAPO staff.
Parcel was received by Speed Services on 11/09/2014 for delivery from Cape Town to Johannesburg.<br> After many, many, many, many calls, emails, visits to our local post office it was determined on 20/01/2015<br> that in fact the parcel was with those DELIBERATELY destroyed by SAPO staff when they vandalised the buildings and burnt the trucks!<br> A claim was submitted TWICE, first on 20/01/2015 and again on 9/02/2015.<br> To date I still have received absolutely zero feedback! <br> I have sent 2 emails to which I received the following resonse <br> \Thank you for contacting the South African Post Office.<br> Our office hours are 7:30 am to 17:00pm on weekdays and Saturdays from 8:00am to 14:00pm
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Replies (1)0
Replies (1)SA Post Office's replyOfficial
13 Mar 2015, 13:18Hello DJGORDON,
We hereby acknowledge receipt of your query.
The matter was forwarded to our Speed Service team for a follow up and necessary comment and one of our officials will contact you with feedback.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
We hereby acknowledge receipt of your query.
The matter was forwarded to our Speed Service team for a follow up and necessary comment and one of our officials will contact you with feedback.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
SA Post Office's reply13 Mar 2015, 13:18
Official
Hello DJGORDON,
We hereby acknowledge receipt of your query.
The matter was forwarded to our Speed Service team for a follow up and necessary comment and one of our officials will contact you with feedback.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
We hereby acknowledge receipt of your query.
The matter was forwarded to our Speed Service team for a follow up and necessary comment and one of our officials will contact you with feedback.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
