Parcel at Witspos Hub

<p>A parcel, with tracking number PE ********** 82ZA has been stuck at Witspos Hub since 15.06.2016. We have phoned the post office and logged a call about this beginning of last week. No one has phoned us back, and the parcel has still not moved. Seems like courier is the best way to go these days. Can anyone help?</p>