Parcel at Customds since 24 February 2015

Item: SA Post Office
Rating: 2
Author: Trish T

I have the South African number of a parcel sent to me from the UK However the parcel has been at Customs since 24 February 2015 and I do not know who I should contact As far as I know the post office is not currently on strike

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Replies (1)

SA Post Office's replyOfficial

24 Mar 2015, 10:25

Hello TrishvT,

Thank you for your comment.

Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.

We sincerely apologise for the delay and an inconvenience caused.

Regards,
Customer Service

SA Post Office's reply24 Mar 2015, 10:25

Official