Paid for speed services but no benefit

I have sent a parcel through the post office from Cape town post office on the 2018/01/08 ,Specified I would like it delivered within 48 hours.A speed bag was sold to me but up to now Its still in Nelspruit.

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PARCEL TRACKING RESULTS

Item Number: TC ********** 60ZA was last scanned on: 2018/01/05 at 10:11 Location last scanned: NEL Currently has status of: COLL DOC TRACKING LINE TYPE DATE TIME BRANCH COMMENTS 1 COLL DOC 2018/01/05 10:11 NEL C ********** 63 2 RECEIVE 2018/01/05 09:32 NEL 3 COLL DOC 2018/01/04 23:50 JHBNET C ********** 79 4 COLL DOC 2018/01/04 23:26 JHBCUR C ********** 18 5 COLL DOC 2018/01/04 15:00 CPTCUR C ********** 97 6 COLL OUT 2018/01/04 10:04 CAPE TOWN PO POSTOFFICE OUTGOING SCAN