CP
Carlo P

1 reviews | Active since Jan 2013

26 Mar 2015, 23:37

Packages Stuck At JHB INT

My package has been stuck at the Johannesburg International Mail Centre Hub since the 3rd of March (Tracking Number:RI***ZA). I have many other parcels from the USA that has been sent airmail during the month of January also. WHY are my packages not being sent? WHAT ARE YOU GUYS DOING IN JOHANNESBURG?

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Replies (1)
SA Post Office
SA Post Office's reply27 Mar 2015, 08:50
Official
Hello fight4whatsright,

Your comment is noted and our apology for poor level of service experienced. Records shows that your package was scanned to customs on 04/03/15. It is still held at the section and hasn't been assessed yet as they are still experiencing delays in processing registered articles.You are welcome to contact us with your tracking details on *** for a status update on it.

We are really sorry for the delay and appreciate your patience thus far.

Warm regards,
Customer Service