MP
Michael P
1 reviews | Active since May 2015
07 May 2015, 15:00
Package stuck at JIMC since 18th April
I've been waiting for my package to clear customs since it arrived in South Africa on the 17th April 2015.<br> <br> I've been trying to get hold of the JIMC or EMS services for a week now and none of the following numbers are answered:<br> <br> ***- No answer<br> *** - No answer<br> *** - No answer<br> *** - No answer<br> *** - No answer<br> <br> I want to know why it's being delayed and to find out the SA postal tracking number so I can enquire about it, but I cant even get through to the call center to have them convert my US tracking number to an SA one.<br> <br> My tracking number is CJ***US<br> <br>
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SA Post Office's replyOfficial
13 May 2015, 11:59Hello mikepote,
Your comment is noted and on behalf of the company please accept our apology for the delay in communicating this information to you.
It with great pleasure to inform you that your item is now available for collection at the GREENSIDE branch from 2015-05-12 and your local conversion number is II***ZA which can be use as reference.
Once again our earnest apology for the delays and an inconvenience caused as a result.
Regards,
Customer Service
Your comment is noted and on behalf of the company please accept our apology for the delay in communicating this information to you.
It with great pleasure to inform you that your item is now available for collection at the GREENSIDE branch from 2015-05-12 and your local conversion number is II***ZA which can be use as reference.
Once again our earnest apology for the delays and an inconvenience caused as a result.
Regards,
Customer Service
SA Post Office's reply13 May 2015, 11:59
Official
Hello mikepote,
Your comment is noted and on behalf of the company please accept our apology for the delay in communicating this information to you.
It with great pleasure to inform you that your item is now available for collection at the GREENSIDE branch from 2015-05-12 and your local conversion number is II***ZA which can be use as reference.
Once again our earnest apology for the delays and an inconvenience caused as a result.
Regards,
Customer Service
Your comment is noted and on behalf of the company please accept our apology for the delay in communicating this information to you.
It with great pleasure to inform you that your item is now available for collection at the GREENSIDE branch from 2015-05-12 and your local conversion number is II***ZA which can be use as reference.
Once again our earnest apology for the delays and an inconvenience caused as a result.
Regards,
Customer Service