Package stuck at JHBNET Hub

My parcel TC***ZA is stuck since Thursday 6 August 2015 at JHBNET Hub.<br> <br> I called your customer care but was put on hold for a long time and then hung up on. Your attention would be appreciated.<br> <br> I inquired at the destination branch for the package, Glenvista 2059, and they told me that they have received no Speed Services parcels since before the long weekend.<br> <br> Can you please investigate this and see if you can't perhaps expedite the delivery of my parcel? <br> <br> Thank you.<br> <br> <br>