KW
Kirstin W
1 reviews | Active since Feb 2015
01 Feb 2015, 09:03
Package stuck at Germiston hub
I sent a package on the 21st January and it is still stuck at Germiston hub. I use the post office frequently and this is unacceptable. My tracking number PE *** ZA. Please I have a client waiting for her package. I have sent an email to customer care no reply. I phoned customer care and no answer???
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SA Post Office's replyOfficial
12 Feb 2015, 09:58Hello KayWig,
Thank you for your comment.
PE***ZA was forwarded to Cinda Park post office on 23/01/2015.
Our apology for the delay in relaying this information to you. Our customer care section is inundated with queries cited from the recent mail delivery delays at our processing centres.
Thanks and regards,
Customer Service
Thank you for your comment.
PE***ZA was forwarded to Cinda Park post office on 23/01/2015.
Our apology for the delay in relaying this information to you. Our customer care section is inundated with queries cited from the recent mail delivery delays at our processing centres.
Thanks and regards,
Customer Service
SA Post Office's reply12 Feb 2015, 09:58
Official
Hello KayWig,
Thank you for your comment.
PE***ZA was forwarded to Cinda Park post office on 23/01/2015.
Our apology for the delay in relaying this information to you. Our customer care section is inundated with queries cited from the recent mail delivery delays at our processing centres.
Thanks and regards,
Customer Service
Thank you for your comment.
PE***ZA was forwarded to Cinda Park post office on 23/01/2015.
Our apology for the delay in relaying this information to you. Our customer care section is inundated with queries cited from the recent mail delivery delays at our processing centres.
Thanks and regards,
Customer Service