Package in one place for more than 2 weeks

I have been tracking my Parcel since I bought it on ebay and it has been stuck since it reached \1 - Line #1 Status: Incomming International Date: 2015/11/26 07:12 Branch: JHB INT MAIL CENTRE (HUB)"The customs date is a 2009 date which I do not understand. Its been two weeks since package is stuck and I am getting concerned.<br> Regards<br> """