JP
Julian P
1 reviews | Active since Jul 2014
23 Mar 2015, 13:40
Package have been at customs for 1 month already!!
Wish I could say good day!<br> <br> I'm still waiting for a parcel which has been at customs for about a month already, tracking: RU***GB.<br> <br> Call centre does not anwser! Very bad service.
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Replies (1)
SA Post Office's replyOfficial
24 Mar 2015, 15:46Hello jpasco,
Your comment is noted and our apologies for poor level of service experienced. Records shows that your package arrived in the country on 27/02/2015 and it will be forwarded to your local post point once it is cleared. Please note that this section is still experiencing delays in processing registered articles but we can assure you that it will be delivered once the issue of the mail carry overs is resolved.
Please contact us with your tracking details on *** regularly for updates on its movement.
Warm regards,
Customer Service
Your comment is noted and our apologies for poor level of service experienced. Records shows that your package arrived in the country on 27/02/2015 and it will be forwarded to your local post point once it is cleared. Please note that this section is still experiencing delays in processing registered articles but we can assure you that it will be delivered once the issue of the mail carry overs is resolved.
Please contact us with your tracking details on *** regularly for updates on its movement.
Warm regards,
Customer Service
SA Post Office's reply24 Mar 2015, 15:46
Official
Hello jpasco,
Your comment is noted and our apologies for poor level of service experienced. Records shows that your package arrived in the country on 27/02/2015 and it will be forwarded to your local post point once it is cleared. Please note that this section is still experiencing delays in processing registered articles but we can assure you that it will be delivered once the issue of the mail carry overs is resolved.
Please contact us with your tracking details on *** regularly for updates on its movement.
Warm regards,
Customer Service
Your comment is noted and our apologies for poor level of service experienced. Records shows that your package arrived in the country on 27/02/2015 and it will be forwarded to your local post point once it is cleared. Please note that this section is still experiencing delays in processing registered articles but we can assure you that it will be delivered once the issue of the mail carry overs is resolved.
Please contact us with your tracking details on *** regularly for updates on its movement.
Warm regards,
Customer Service