overseas pacages arrived longer than 2 monts in sa , still no trace

i orders 2 pacages from over seas.they arrived on 18 sept and other on 21 sept 2017. order nr Order Number: ********** ********** Order Number: ********** ********** we send lots of emails to customs eg jimcc customer services, post office customer care, ********** mary.pieterse ********** international parcel tracking,jimcc customerservices. noby can tell me where pacage is.they say there is a back log.never we waited longer than 2 months for pacage to be scanned in.all the tracking show arrival in countryat that datestracking nrRS ********** 18NL The consignment has arrived in the country of destination

2017-09-18 23:31:00 2- tracking nr RB ********** 89SG Shipment with local shipping company

2017-09-21 18:22:47 [GMT+8]

Arrived at destination country

2017-09-21 07:58:00 [GMT+8] get no assistance any where