CF
Craig F
1 reviews | Active since Apr 2015
09 Apr 2015, 13:35
Outgoing parcel still in JHB after 3 weeks!
After 3 weeks, my International Airmail parcel handed in on 20 March has still not left the country!!<br> The best info I can obtain from SAPO is that the parcel must be at JIMC - although no-one can confirm this because they naturally do not answer their phones...ever!!<br> My tracking number is CN***ZA. Last tracking info available is from 20 March - the day I posted in Somerset West<br> Having paid over R400 for their service, I would be grateful to hear if they ever intend actually sending my parcel to the UK??<br>
Helpful (0)
Replies (1)0
Replies (1)
SA Post Office's replyOfficial
10 Apr 2015, 16:13Hello fish.cake57,
Thank you for your comment.
Your item was scanned and prepared to leave for the United Kingdom on 20/03/15 however it has not yet been forwarded as the section is currently experiecing technical difficulties however you may be rest assured that it will be dispatched once the err has been rectified.
We do understand your frustration and we offer no excuse for the lack of service. Please accept our sincere regret for an inconvenience this may have caused you.
Warm regards,
Customer Service
Thank you for your comment.
Your item was scanned and prepared to leave for the United Kingdom on 20/03/15 however it has not yet been forwarded as the section is currently experiecing technical difficulties however you may be rest assured that it will be dispatched once the err has been rectified.
We do understand your frustration and we offer no excuse for the lack of service. Please accept our sincere regret for an inconvenience this may have caused you.
Warm regards,
Customer Service
SA Post Office's reply10 Apr 2015, 16:13
Official
Hello fish.cake57,
Thank you for your comment.
Your item was scanned and prepared to leave for the United Kingdom on 20/03/15 however it has not yet been forwarded as the section is currently experiecing technical difficulties however you may be rest assured that it will be dispatched once the err has been rectified.
We do understand your frustration and we offer no excuse for the lack of service. Please accept our sincere regret for an inconvenience this may have caused you.
Warm regards,
Customer Service
Thank you for your comment.
Your item was scanned and prepared to leave for the United Kingdom on 20/03/15 however it has not yet been forwarded as the section is currently experiecing technical difficulties however you may be rest assured that it will be dispatched once the err has been rectified.
We do understand your frustration and we offer no excuse for the lack of service. Please accept our sincere regret for an inconvenience this may have caused you.
Warm regards,
Customer Service