Not cleared customs yet, no delivery

After waiting for my parcel to be scanned at JIMC for 1 1/2 months, it finally got scanned.<br> Now it's stuck at customs for another 15 days so far.<br> Heard there were people working on Easter weekend night-shift to help with the parcels, so the backlog can't be that much anymore?<br> <br> Just want an update when I will finally get my parcel.<br> <br> Here is the local tracking number - RI***ZA<br> <br> Also the call centre's response on the website address they give you to track your parcel, hasn't worked for years.<br> Maybe it's time for someone to update the automatic voice recording?<br> <br> Also the tracking on [URL Removed] also doesn't work 50% of the time.<br> Not on weekends or after 5pm, does it only work during office hours?<br> Any plans to make it 24/7?<br> <br> Regards<br> M Ross