Not answering the phone, parcel at customs.

Item: SA Post Office
Rating: 2
Author: Vicky O

Hi, my global track and trace number shows my parcel was delivered at customs 2015/03/08 (Location : JIMC C). I've been phoning them for 10 days now on the 3 numbers supp**** on the post office website, no one answers the phones: \Item held at Customs. Please contact Customs on Tel: +***9 or +***2 or Fax: +***7."and ***. I mailed them [Email Removed] I received a \""Read\"" indication from Patrick Nekhubvi's mail box"

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Replies (1)

SA Post Office's replyOfficial

19 Mar 2015, 13:34

Hello VickyO2,

Thank you for your comment.

Customs is currently experiencing delays with regards to the processing of registered articles and please be informed that your item will be delivered accordingly once the backlog is cleared.

You are welcome to send us an email on *** for any further updates on your query.

Thanks and regards,
Customer Service

SA Post Office's reply19 Mar 2015, 13:34

Official