GB
Gerhardus B
1 reviews | Active since Mar 2015
30 Mar 2015, 12:37
Non delivery of parcel
I ordered herbal products from Singapore which was assigned a tracking number on 03 February 2015. The tracking number is: RW***SG. To date I could not get the Postal service customer care to answer their phones nor to respond to my email inquiries. The parcel has arrived in Johannesburg at the international mail centre on 25 February but to date there has been no correspondence from the Postal service to notify me that they have my parcel or why they decided to keep it. Please help
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SA Post Office's replyOfficial
07 Apr 2015, 10:53Hello GerritBotha58,
Thank you for your comment.
Your item is ready for collection at the Rustenburg post office from 27/03/15 and your local item idenitifier is RI***ZA.
Our apology for any inconvenience.
Regards,
Customer Service
Thank you for your comment.
Your item is ready for collection at the Rustenburg post office from 27/03/15 and your local item idenitifier is RI***ZA.
Our apology for any inconvenience.
Regards,
Customer Service
SA Post Office's reply07 Apr 2015, 10:53
Official
Hello GerritBotha58,
Thank you for your comment.
Your item is ready for collection at the Rustenburg post office from 27/03/15 and your local item idenitifier is RI***ZA.
Our apology for any inconvenience.
Regards,
Customer Service
Thank you for your comment.
Your item is ready for collection at the Rustenburg post office from 27/03/15 and your local item idenitifier is RI***ZA.
Our apology for any inconvenience.
Regards,
Customer Service