MV
Moira V

1 reviews | Active since Feb 2012

28 May 2015, 14:04

No wonder this country in going to )@(&%)#&% !!!!

I have just been to Pretoria North Post office and was ill-treated and disrespected.<br> Upon my arrival I went to the counter where they do vehicle renewals on you license. There was an elderly lady and it took some time which was understandable. <br> After her there was a man which took less than 5 minutes and then another lady with an brown envelope, which took very very long as I could see she was doing the renewals on behalf of someone else.<br> When I got to the front I asked the lady I would like to renew my license. She then pointed to this dilapidated box which no person would think is now the forms for the new registration of the vehicle disk.<br> Then I was pointed OUT of the queue to a pen.<br> Whiles completing the forms another woman come with a brown envelope and another after her. I completed the forms and asked to please go back into line as I was already in front.<br> After some 10 - 15 minutes the lady was finished and it was my turn. She then asked me for \IDENTIFICATION"this was not mentioned PRIOR to me.<br> So all I had on me was an expired driver's licence. She then said to me \""ja this licence is expired\"". I said to her that I am aware of that and that I am awaiting the new o"""

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Replies (1)
SA Post Office
SA Post Office's reply02 Jun 2015, 12:19
Official
Hello Moira Verwey 1,

Thank you for your comment.

We have referred your complaint to the Retail business unit for a follow up and remedial action. You will hear from the area manager shortly.

Kind regards

Customer Contact Centre