SS
Shane S
1 reviews | Active since May 2015
12 May 2015, 11:43
No updates and delivery of international packages
I have two packages from international destinations, CJ***US. this item was last updated on the 10th of April 2015 ( in transit) to my destination which is 70 km from JHB, today is the 12th of May and it has not arrived at the destination post office, <br> The second is RR***PL which is also in transit somewhere<br> SAPO employees please remember that you have a service to supply to us the public and don't get irritated when I enquire about my packages that you can`t courier properly, you chose that profession so live with it.<br> I plead with someone from Sapo to please get in touch with me so that I may receive my packages that I paid for.<br> Regards <br> Shane Smith
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SA Post Office's replyOfficial
13 May 2015, 17:05Hello Shanesg,
Thank you for your comment.
CJ***US is held at customs from 10/05/2015 and has local reference II***ZA.Please send is a copy of your supplier invoice on *** so tha it can be assessed and released to your nearest postal outlet.
RRR***PL cleared customs on 05/03/15 and is in a process of being dispatched to your nearest branch Your local reference is II***ZA.
Our apology for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
CJ***US is held at customs from 10/05/2015 and has local reference II***ZA.Please send is a copy of your supplier invoice on *** so tha it can be assessed and released to your nearest postal outlet.
RRR***PL cleared customs on 05/03/15 and is in a process of being dispatched to your nearest branch Your local reference is II***ZA.
Our apology for the delay and an inconvenience caused.
Regards,
Customer Service
SA Post Office's reply13 May 2015, 17:05
Official
Hello Shanesg,
Thank you for your comment.
CJ***US is held at customs from 10/05/2015 and has local reference II***ZA.Please send is a copy of your supplier invoice on *** so tha it can be assessed and released to your nearest postal outlet.
RRR***PL cleared customs on 05/03/15 and is in a process of being dispatched to your nearest branch Your local reference is II***ZA.
Our apology for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
CJ***US is held at customs from 10/05/2015 and has local reference II***ZA.Please send is a copy of your supplier invoice on *** so tha it can be assessed and released to your nearest postal outlet.
RRR***PL cleared customs on 05/03/15 and is in a process of being dispatched to your nearest branch Your local reference is II***ZA.
Our apology for the delay and an inconvenience caused.
Regards,
Customer Service