NO TRACKING AVAILABLE

I mailed a package on 02/08/21 via the SA Post Office. Whenever I use the SAPO, I make sure to register the item as I am afraid it will go missing so I have to pay anywhere from R30 and up. The item I sent on the 2nd of August cost me R45. I last managed to use the online tracking option on the 10th or 11th of August and according to it then, it had only left the accepting branch the same day, no further movement... Why has it not been scanned as it passes through hubs, etc. Now, none of the online tracking options are working and when you email the post office, they don't respond. I am not even wasting my time calling the 'toll-free' number! If they do not respond soon, I shall return to the post office I sent the parcel from and demand my postage back, forget the value of the contents of the parcel!!! This is absolutely the last time I use the SAPO, at least when you use courier services you know your parcel will get there and when.