No Track and Trace Feedback

I have been trying to track an international parcel in the country for the past 2 week with no success at all. <br> <br> I have tried calling ***but the call is cut off after a few minutes waiting. <br> I have tried mailing [Email Removed] but am still waiting for a reply after more than a week. <br> I have even tried the \Contact Us"form on the [URL Removed] website. <br> No feedback at all!<br> <br> The parcel from the US's tracking number is CJ***US.<br> <br> According to the international track and track page you provide the parcel has cleared customs and there was a failed delivery on 16/02/2015. I was not aware of any delivery attempt. This was more than a month ago.<br> <br> Can you please check what the status of the parcel is and possibly provide the domestic tracking number so I can follow up on the delivery.<br> """