No response to obtain my parcel

I have been trying to track a package from the UK for days now. I have tried the SAPO website, [URL Removed] phoning the call centre, phoning my local post office where the package should be and no one helps me or even answers the phone. The [URL Removed] website is down so that's no help.<br> <br> I have the international tracking number and the Royal Mail website says the package is in South Africa. I just need the local tracking number to go collect my parcel.<br> <br> Please help me.