No response or package movement.

My parcel has been sitting at the Johannesburg international mail centre since 30 May 2015. I have called the call centre on numerous occasions but no one answers and the call cuts off I eventually got hold of Lwandile Mcanda who have tried to help me. The invoice for the parcel was send to him on 12 June 2015. On 13 May 2015 he send an email to customer services with the invoice attached to try and speed up the process. This was done again yesterday (17 May 2015) BUT low and behold there is NO progress to get the parcel moving. At 17H22 18 May 2015 it still shows \last scanned on: 2015/05/30 at 07:25"<br> <br> My SA tracking number as given by Lwandile is: RI***ZA."""