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Loretta M

1 reviews | Active since Nov 2012

10 Mar 2015, 17:17

No Response - has the Post Office closed down?

I sent a parcel on 05 March with a tracking id as I cannot trust normal mail. Good on the local branch to get it out on the same day.<br> It has been sitting at Witspos since 5 March.<br> <br> - No response on Call Centre<br> - No response to mail [Email Removed]<br> <br> Last press release on website (5 March) says they do not expect disruption to service.<br>

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Replies (1)
SA Post Office
SA Post Office's reply19 Mar 2015, 09:56
Official
Hello LorettaM,

Thank you for your mail

Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.

Regards,
Customer Service