NO RESPONSE/COMMUNICATION

I bought a bag from EBay UK, Bought November 26th. The bag was received by by the JHB international Mail Hub, then was sent to Post Office in Rustenburg. I was not informed that the bag was delivered! I had to go and check it myself. I did this on the 2015/01/02.<br> <br> I then saw my bag at Post Office and was requested to pay an amount of R250 of which I was never notified of. I decided to arrange with them (Post Office) that I will collect my bag at the end of the month.<br> <br> Upon my arrival month end as per arranged, Post Office told me that my bag has been sent back to JHB international Mail Hub. <br> <br> I then called JHB international mail hub several times and sent emails and they never EVER responded to me.<br> <br> I find this totally unacceptable due to the fact that I Paid Money for my item. Furthermore, when I call JHB international mail hub, the call centre is never available to assist me or shed some light regarding this issue.<br> <br> I was even given a tracking number of which is bluntly USELESS without any help from the JHB international mail hub. So this in a nutshell seems as theft, rather then service delivery.<br> <br> Bring my bag back!!!!!!<br>