No response and bad service

I am very irate at the none instance of service from the post office. I ordered goods from China and never received them. The post office claims to have a client services depth and yet when I sent an email nobody bothered even to respond. I am so angry with these bunch of ******* who have no sense of what it is to give service. Government should just shut them down and not waste the taxes we pay as we get no benefit whatsoever. How do they even call themselves a service provider!!<br> I'm really not going to let it go if it means going to the MEC' s office to get answers I will do just that.<br> Below is the email I sent which nobody bothered to respond to:To whom it may concern,<br> <br> <br> I ordered 3 items from China in October 2014 and probably due to the strike the delivery was delayed. I finally received the receipts a week ago saying I could pick up the parcels. To my shock and horror when I went to the post office in Durban Central on Saturday (14/02/2015) I was told the parcels are no longer there and were \probably"returned. Upon asking why parcels would be returned I was told that after 30 days if not fetched they are returned. Clearly the idiot assisting me didn't even bother to check i"""