FS
Felicia S

1 reviews | Active since Nov 2010

19 Mar 2015, 12:33

No Response after getting read reports on email

I'm trying to trace a parcel that was sent to The Netherlands.<br> <br> I have tried calling the ***-6010 numbers but no answer. Also tried emailing [Email Removed] & [Email Removed] I get read reports from a Patrick Nekhubvi , but no reply.<br> <br> My parcel number: CN***ZA was sent on the 5th of March and the last update on Track & Trace is: \Insert item into bag Out"which my local post office tells me means it's gone through cutoms and is ready to board the plane. This was on 2015/03/10 at 13:35. 9 days ago. Still no update.<br> <br> Can't get through to anyone to help me.<br> <br> Also got in contact with PostNL but the parcel hasn't arrived on their side"

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Replies (1)
SA Post Office
SA Post Office's reply19 Mar 2015, 15:55
Official
Hello GhoulGirl,

Thank you for your comment.

The above menioned item left the country for Netherlands on 10/03/2015 and records shows that it was scanned and received at Amsterdam on 19/03/15.

Thank and regards,
Customer Service.