sN
sally N

1 reviews | Active since Mar 2015

24 Mar 2015, 13:24

no response about local tracking number

i am still dissappointed in how sapo is operating as i have waited for more than one week to get response from the customer service as i had sent an email with the international tracking numbers to them previously. i would like to get the local tracking numbers for my parcels as this customer service email address i have been refered to is of no help. can i get assistance asap

0
Replies (1)
SA Post Office
SA Post Office's reply24 Mar 2015, 17:49
Official
Hello ngonisallyn,

Thank you for your comment.

Please be advised that due to the High volumes of emails we receive, our response time at Customer Services is bit slower than it should be however your mail will be responded to in due course.
Alternatively you may contact us on *** and an agent attending to our tracking queries will assist accordingly.

Regards,
Customer Services