SS
Sibusiso S
1 reviews | Active since Feb 2015
24 Feb 2015, 12:39
No Respect for their Job & Clients
Hi My name is Sibusiso I have failed to renew my licence disc due to the bad service I've received from Post Office - Their Closing time written on the Door it's 13:00pm every Saturday but they always close 30 to 45 min earlier than that - On the other hand I've been told that they dont have ink to do my licence disc renewal - I've always been judge when i went for my renewal and being told that I am not responsible why I am always coming to them why I dont try other altenatives as they wont have ink for my Licence renewal - Can somoene please assist us as we are tired of these services from government services and their employees always tel us to go to hell
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SA Post Office's replyOfficial
02 Mar 2015, 13:10Hello Lwandle05,
Thank you for bringing this matter to our attention.
Firstly we would like to extend our sincere apology for an uncouth treatment experienced from one of our employees The behaviour of the person involved does in no way reflect the standard to which we hold our employees. While this was extremely unfortunate experience for you, this is not normal practise for the post office .We have escalated the matter to Consumer Services for corrective measures and an agent attending to the matter will contact you with possible feedback.
Once again, please accept our regret for the level of service experienced.
Thanks and regards,
Customer Service
Thank you for bringing this matter to our attention.
Firstly we would like to extend our sincere apology for an uncouth treatment experienced from one of our employees The behaviour of the person involved does in no way reflect the standard to which we hold our employees. While this was extremely unfortunate experience for you, this is not normal practise for the post office .We have escalated the matter to Consumer Services for corrective measures and an agent attending to the matter will contact you with possible feedback.
Once again, please accept our regret for the level of service experienced.
Thanks and regards,
Customer Service
SA Post Office's reply02 Mar 2015, 13:10
Official
Hello Lwandle05,
Thank you for bringing this matter to our attention.
Firstly we would like to extend our sincere apology for an uncouth treatment experienced from one of our employees The behaviour of the person involved does in no way reflect the standard to which we hold our employees. While this was extremely unfortunate experience for you, this is not normal practise for the post office .We have escalated the matter to Consumer Services for corrective measures and an agent attending to the matter will contact you with possible feedback.
Once again, please accept our regret for the level of service experienced.
Thanks and regards,
Customer Service
Thank you for bringing this matter to our attention.
Firstly we would like to extend our sincere apology for an uncouth treatment experienced from one of our employees The behaviour of the person involved does in no way reflect the standard to which we hold our employees. While this was extremely unfortunate experience for you, this is not normal practise for the post office .We have escalated the matter to Consumer Services for corrective measures and an agent attending to the matter will contact you with possible feedback.
Once again, please accept our regret for the level of service experienced.
Thanks and regards,
Customer Service