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1 reviews | Active since Apr 2015
11 Apr 2015, 09:27
no reply & customs
I have sent an email to customer services regarding my parcel which has been held by customs for 13 days now. They have provided me with a local tracking number and have asked me to forward my supplier invoice to them. I have done so and they have yet since responded to me. Please sort this out.
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Replies (1)
SA Post Office's replyOfficial
13 Apr 2015, 14:46Hello CrackedLogic,
THank you for your comment.
Your query was responded to on the 09th ,please refer to the correspondence below:
Sent: 09 April 2015 01:03 PM
To: 'Yashkir
Subject: RE: Local Tracking
Good day Y Ramsamy
Thank you for contacting the South African Post Office.
Your item is held at customs and has been allocated local reference II***ZA. Please send us your supplier invoice so that we can get it cleared and released to your local post point.
Warm regards,
Customer Services
Share-call: *** | Fax: ***
South African Post Office
Email: *** | Website: www.postoffice.co.za
You may then forward a copy of your invoice to ***
Regards,
Customer Service
THank you for your comment.
Your query was responded to on the 09th ,please refer to the correspondence below:
Sent: 09 April 2015 01:03 PM
To: 'Yashkir
Subject: RE: Local Tracking
Good day Y Ramsamy
Thank you for contacting the South African Post Office.
Your item is held at customs and has been allocated local reference II***ZA. Please send us your supplier invoice so that we can get it cleared and released to your local post point.
Warm regards,
Customer Services
Share-call: *** | Fax: ***
South African Post Office
Email: *** | Website: www.postoffice.co.za
You may then forward a copy of your invoice to ***
Regards,
Customer Service
Best regards,
SA Post Office's reply13 Apr 2015, 14:46
Official
Hello CrackedLogic,
THank you for your comment.
Your query was responded to on the 09th ,please refer to the correspondence below:
Sent: 09 April 2015 01:03 PM
To: 'Yashkir
Subject: RE: Local Tracking
Good day Y Ramsamy
Thank you for contacting the South African Post Office.
Your item is held at customs and has been allocated local reference II***ZA. Please send us your supplier invoice so that we can get it cleared and released to your local post point.
Warm regards,
Customer Services
Share-call: *** | Fax: ***
South African Post Office
Email: *** | Website: www.postoffice.co.za
You may then forward a copy of your invoice to ***
Regards,
Customer Service
THank you for your comment.
Your query was responded to on the 09th ,please refer to the correspondence below:
Sent: 09 April 2015 01:03 PM
To: 'Yashkir
Subject: RE: Local Tracking
Good day Y Ramsamy
Thank you for contacting the South African Post Office.
Your item is held at customs and has been allocated local reference II***ZA. Please send us your supplier invoice so that we can get it cleared and released to your local post point.
Warm regards,
Customer Services
Share-call: *** | Fax: ***
South African Post Office
Email: *** | Website: www.postoffice.co.za
You may then forward a copy of your invoice to ***
Regards,
Customer Service
Best regards,