NL
Neville L
1 reviews | Active since Dec 2016
29 Oct 2022, 14:24
No Postal Delivery
I live in Somerset West in the Western Cape. We used to get postal deliveries to Meerhof Estate but all of a sudden this stopped. The reason being is that they do not have a car. We pay for post to be delivered. When will this be rectified. There was no notification that this was stopping. When if ever will this restart?
Helpful (0)
Replies (7)0
Replies (7)
SA Post Office's replyOfficial
31 Oct 2022, 13:45Hi Neville I acknowledge receipt of your complaint and also extend my apology for disruption of service. Please, send me your contact details so that we can attend to your complaint with you direct from Regional office around your area. My contact e-mail is ; ***
Regards
Regards
Best regards,
SA Post Office's reply31 Oct 2022, 13:45
Official
Hi Neville I acknowledge receipt of your complaint and also extend my apology for disruption of service. Please, send me your contact details so that we can attend to your complaint with you direct from Regional office around your area. My contact e-mail is ; ***
Regards
Regards
Best regards,
NL
Neville L's updateReviewer Update
31 Oct 2022, 14:02My Contact Details are:-
Thank you,
Regards,
Neville Lichtenstein
- EMail ***
- Phone ***
- Mobile ***
Thank you,
Regards,
Neville Lichtenstein
NL
Neville L's update31 Oct 2022, 14:02
Reviewer Update
My Contact Details are:-
Thank you,
Regards,
Neville Lichtenstein
- EMail ***
- Phone ***
- Mobile ***
Thank you,
Regards,
Neville Lichtenstein
SA Post Office's replyOfficial
31 Oct 2022, 14:12Hi Neville,
I will escalate the contact details to the region. Thank you.
I will escalate the contact details to the region. Thank you.
Best regards,
SA Post Office's reply31 Oct 2022, 14:12
Official
Hi Neville,
I will escalate the contact details to the region. Thank you.
I will escalate the contact details to the region. Thank you.
Best regards,
SA Post Office's replyOfficial
01 Nov 2022, 11:56 Meerhof Estate used to be delivered by the driver twice a week. The mail gets delivered to the gate because we are not allowed access to the estate. The area gets service. There is an arrangement in place for somebody from the body corporate to come and collect mail once a week M. Jacobs Somerset West Depot
Best regards,
SA Post Office's reply01 Nov 2022, 11:56
Official
Meerhof Estate used to be delivered by the driver twice a week. The mail gets delivered to the gate because we are not allowed access to the estate. The area gets service. There is an arrangement in place for somebody from the body corporate to come and collect mail once a week M. Jacobs Somerset West Depot
Best regards,
NL
Neville L's updateReviewer Update
01 Nov 2022, 19:39This is of no use. We need to have the mail delivered as it used to be. Why pay for a service that is nonexistent. We know is used to be delivered but this has now stopped. What is the reason. The body corporate is not responsible to collect mail from yourselves. Please rectify and confirm. Thank you. Neville Lichtenstein
NL
Neville L's update01 Nov 2022, 19:39
Reviewer Update
This is of no use. We need to have the mail delivered as it used to be. Why pay for a service that is nonexistent. We know is used to be delivered but this has now stopped. What is the reason. The body corporate is not responsible to collect mail from yourselves. Please rectify and confirm. Thank you. Neville Lichtenstein
NL
Neville L's updateReviewer Update
08 Nov 2022, 15:10The reply I received is not acceptable. Why is mail not being delivered as it used to be - that is twice a week. Who did you make arrangement with Mr Jacobs and where are your offices as I would like to visit you personally to discuss this problem that we have. What happens to other mail delivered to street addresses. Has this stopped as well. Please reply. Thank you, Neville
NL
Neville L's update08 Nov 2022, 15:10
Reviewer Update
The reply I received is not acceptable. Why is mail not being delivered as it used to be - that is twice a week. Who did you make arrangement with Mr Jacobs and where are your offices as I would like to visit you personally to discuss this problem that we have. What happens to other mail delivered to street addresses. Has this stopped as well. Please reply. Thank you, Neville
NL
Neville L's updateReviewer Update
16 Nov 2022, 08:37And still no comment from the SA Post Office. To say the least we have no service and get shoddy replies from M Jacobs at the Somerset West depot. Why has our service been stopped and when will it resume Mr. Jacobs. Where can I come and see you to sort this out once and for all. Please reply or give me your contact details!
NL
Neville L's update16 Nov 2022, 08:37
Reviewer Update
And still no comment from the SA Post Office. To say the least we have no service and get shoddy replies from M Jacobs at the Somerset West depot. Why has our service been stopped and when will it resume Mr. Jacobs. Where can I come and see you to sort this out once and for all. Please reply or give me your contact details!