TB
Terry B
1 reviews | Active since Feb 2015
17 Mar 2015, 10:56
No parcel after 6 months in the hands of the post
http://hellopeter.com/sa-post-office/complaints/parcel-at-jimc-for-close-to-3-months-***<br> <br> Hi please please tell me where my parcel is. I have been instructed twice to provide details for customs after days trying on this website, your phone line and track and trace. I have provided the document but still receive no updates.<br> <br> The tracking number is ii***za.<br> <br>
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SA Post Office's replyOfficial
19 Mar 2015, 11:40Hello bttter001,
Thank you for your comment.
Your package is detained from customs and requires an invoice for evaluation which may be forwarded to *** so that it can be assessed and released accordgnly.
We await your response and our apology forthe delay and an inconvenience caused.
Regards,
Customer Service
Regards,
Customer Service
Thank you for your comment.
Your package is detained from customs and requires an invoice for evaluation which may be forwarded to *** so that it can be assessed and released accordgnly.
We await your response and our apology forthe delay and an inconvenience caused.
Regards,
Customer Service
Regards,
Customer Service
SA Post Office's reply19 Mar 2015, 11:40
Official
Hello bttter001,
Thank you for your comment.
Your package is detained from customs and requires an invoice for evaluation which may be forwarded to *** so that it can be assessed and released accordgnly.
We await your response and our apology forthe delay and an inconvenience caused.
Regards,
Customer Service
Regards,
Customer Service
Thank you for your comment.
Your package is detained from customs and requires an invoice for evaluation which may be forwarded to *** so that it can be assessed and released accordgnly.
We await your response and our apology forthe delay and an inconvenience caused.
Regards,
Customer Service
Regards,
Customer Service