NE
Nadine E
1 reviews | Active since Mar 2015
26 Mar 2015, 23:28
No Parcel!!!
I ordered a package from China almost 4 months ago. The tracking number says it's in JIMC customs for almost a month now. The package isn't big at all, infact it is really small. My tracking number is RJ***CN.<br> <br> So why haven't I received it yet!? Is it that difficult to just go get it at the back, let me sign my paper and be off with my package??!! <br> What's the hold up?????
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SA Post Office's replyOfficial
27 Mar 2015, 12:20Hello Acuney,
Thank you for your comment.
Your item has been allocated local reference RI***ZA. Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
Your item has been allocated local reference RI***ZA. Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Best regards,
SA Post Office's reply27 Mar 2015, 12:20
Official
Hello Acuney,
Thank you for your comment.
Your item has been allocated local reference RI***ZA. Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
Your item has been allocated local reference RI***ZA. Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Best regards,