AP
Athos P

1 reviews | Active since Sept 2009

29 Jan 2015, 14:02

No one helps or cares

My parcel arrived at Oliver Tambo 23 november 2014 and has been there ever since. The parcel number is II *** ZA .All that is known is that its at customs..its been there for two months and nobody has called me or contacted me to say what the reason is. the strike is over and parcel ordered this year have been received already so there is no back log. i need my parcel.you cant call the center because no body answers.<br> i emailed customs with no success.<br> <br> this is frustrating and shoking. what now

0
Replies (1)
SA Post Office
SA Post Office's reply11 Feb 2015, 10:02
Official
Hello turk,

Thank you for your comment.

The package in question was scanned at the International Mail Centre on 06/02/2015 and it is a process of being forwarded to its final destination.We'll keep record on it an will keep you updated accordingly.

Thanks and regards,
Customer Service